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Gems from Our Archive, May 2020: COVID-19 Resources and Information

May 26, 2020

These have been unprecedented times in Illinois. The COVID-19 pandemic has brought our entire industry to a halt. During this time, Accel has been doing everything we can to help our partner locations and get out important information as soon as we can. Normally each month The Winning Ticket rounds up some of our favorite blogs from the Accel Entertainment archives to share with you. For this month’s roundup, we wanted to gather some of the resources we have created to help our partners through this trying time. We hope that having all of this information in one place is helpful to your location as you start to prepare to open back up.

Connecting with Your Customers During the Coronavirus Outbreak

Many of your customers may be self-quarantining, but that doesn’t mean you can’t stay connected and continue providing excellent service during the COVID-19 “Stay at Home” directive. During this uncertain time, frequency, consistency and precision need to be the goals when communicating with your patrons. Coming across as vague or non-communicative with messaging could only add to feelings of uncertainty.

Introducing Carry-Out to Your Restaurant

Initiating a new carryout or delivery program at your bar or restaurant can help keep your revenue up. If you are new to the carryout industry, be sure to heavily advertise your new carryout menu to your customers on your social media sites or through other means.

Accel Entertainment Food and Services Guide

Accel has created a free food and services guide to delivery, drive-thru, curbside pickup services and more. We have been sharing information on our website, social media platforms and via email to help let patrons in your area know that you are open and ready for business! If you haven’t already, click here to include your location in the guide.

Accel Food and Service Guide

How to Best Protect Your Video Gaming Business and Your Employees from COVID-19

While Illinois bars, restaurants, and other video gaming establishments have been ordered to close their doors to the public, there is still much business owners can do in order to help fight COVID-19 in their local communities. If your business is able to continue to operate during this closure period, we have complied a list of things you can do to help reduce the proliferation of the virus.

Everyday Steps to Keep Your Establishment Safe from COVID-19

There are a variety of ways to combat the spread of COVID-19, from frequently cleaning high-touch surfaces to sending home employees who are sick and more. There is a lot of information available to location owners during this time, but we have compiled some of suggested establishment cleaning tips from the Centers for Disease Control and Prevention (CDC) to help assist your location during this time.

DOWNLOAD: Protecting Your Video Gaming Business and Your Employees from COVID-19

Accel Entertainment is here to help your protect your establishment. Download our guide to keeping your establishment and employees safe during the pandemic. We have helped create a guide to assist locations when reopening to the public. This guide will help with protecting employees, slot players, and the general public.

Cleaning location from COVID-19

Resources to Help Your Illinois Gaming Business Survive the Coronavirus Pandemic

It seems like the novel coronavirus (COVID-19) has brought the world to a grinding halt. It should be everyone’s first priority during this pandemic to stay healthy and safe, but maintaining your business’ health is just as important. As Congress and the Illinois State government work to maintain the stability of the economy, it is important to understand what programs are available to small business owners. Take advantage of the following resources so you can stay informed and lessen the impact of the COVID-19 pandemic.

A Brief Overview of Unemployment Benefits in Illinois During COVID-19 Shutdown

The new emergency rules adopted during the coronavirus pandemic open up unemployment to a much larger group of workers. This means many people who would not typically qualify for unemployment, or who have previously maxed out benefits, can receive aid during the state of emergency.

LATEST UPDATES: How COVID-19 is Affecting the Video Gaming Industry

These are unprecedented times in our industry and Accel Entertainment is here to assist our partners in any way we can. We are working to keep all lines of communication open and to pass along any new information as it emerges. Please read our updates below. Para leer esta página en español haz clic aquí.

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