What can we help with?

Customer Success Team

Reach out to our customer success team if you're interested in starting a slot machine business.

Call our customer success team: 888-862-2235
Email our customer success team: hello@accelentertainment.com


Customer Support

Reach out to customer support if you're an Accel location with a service issue. Our Illinois-based team is available 24/7. We never outsource our customer support!

  • We have 1 technician for every 14 locations statewide.
  • Our goal is to complete each service issue in one hour or less.
  • We resolve 30% of issues over the phone.

Call our customer support team: 888-972-2235
Email our customer support team: facilitypay@accelentertainment.com


Route Purchasing

Interested in selling your route? Reach out to us to discuss. 

Call us: 888-862-2235
Email us: hello@accelentertainment.com


Compliance

Accel takes legal compliance very seriously. For questions about compliance matters pertaining to Accel's business, applicable policies, or related issues, please contact us at hello@accelentertainment.com.

Submit a Ticket to Customer Support