--- title: "Personal Growth for Business Owners: Building a Team You Trust" description: A Missouri team without trust will never reach their full potential. Without trust there is less innovation, collaboration, creative thinking and productivity. image: https://www.accelentertainment.com/hubfs/Accel%20Entertainment%20Website%20-%20GRAPHICS%20ONLY/The%20Winning%20Ticket%20(Blog)/The%20Winning%20Ticket%20%E2%80%93%20MO/Personal%20Growth%20for%20Missouri%20Business%20Owners.png --- [![Schedule Consultation](https://no-cache.hubspot.com/cta/default/3409577/ffea45d2-d0ce-4f46-be37-9e9f645687b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3409577/ffea45d2-d0ce-4f46-be37-9e9f645687b6) [![AE_Landscape Logo_Flat_On White](https://www.accelentertainment.com/hs-fs/hubfs/FILES/Accel%20Internal/AE%20Logos/Global%20Logos/Global%20Logos%20-%20Flat/Global%20Logos%20-%20Flat%20-%20Landscape/Global%20Logos%20-%20Flat%20-%20Landscape%20-%20PNG/AE_Landscape%20Logo_Flat_On%20White.png?width=2000&height=451&name=AE_Landscape%20Logo_Flat_On%20White.png "AE_Landscape Logo_Flat_On White")](https://www.accelentertainment.com) - [Select State](https://www.accelentertainment.com) - [Illinois](https://www.accelentertainment.com/il) - [Iowa](http://www.richandjunnies.com/) - [Georgia ](https://www.bulldoggaming.com) - [Missouri](https://www.accelentertainment.com/mo) - [Nebraska](https://www.accelentertainment.com/ne) - [Nevada](https://cgtnv.com/) - [North Carolina](https://www.accelentertainment.com/nc) - [Montana](https://cgtmt.com/) - [Pennsylvania](https://www.accelentertainment.com/pa) - [Investors](https://ir.accelentertainment.com/overview/default.aspx) - [Contact Us](https://www.accelentertainment.com/mo/contact-us) 1 ![featured image 1](https://www.accelentertainment.com/hubfs/Accel%20Entertainment%20Website%20-%20GRAPHICS%20ONLY/The%20Winning%20Ticket%20(Blog)/The%20Winning%20Ticket%20%E2%80%93%20MO/Personal%20Growth%20for%20Missouri%20Business%20Owners.png) Marketing Your Missouri Business # Personal Growth for Missouri Business Owners: Building a Team By [Accel Entertainment](https://www.accelentertainment.com/mo-blog/author/accel-entertainment) February 16, 2022 ### Posts by Topic - [Marketing Your Missouri Business (34)](https://www.accelentertainment.com/mo-blog/tag/marketing-your-missouri-business) - [Missouri Video Gaming Industry (4)](https://www.accelentertainment.com/mo-blog/tag/missouri-video-gaming-industry) ### Posts by Month - [May 2021 (3)](https://www.accelentertainment.com/mo-blog/archive/2021/05) - [March 2023 (3)](https://www.accelentertainment.com/mo-blog/archive/2023/03) - [August 2021 (2)](https://www.accelentertainment.com/mo-blog/archive/2021/08) - [September 2021 (2)](https://www.accelentertainment.com/mo-blog/archive/2021/09) - [October 2021 (2)](https://www.accelentertainment.com/mo-blog/archive/2021/10) - [November 2021 (2)](https://www.accelentertainment.com/mo-blog/archive/2021/11) - [December 2021 (2)](https://www.accelentertainment.com/mo-blog/archive/2021/12) - [January 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/01) - [February 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/02) - [March 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/03) - [April 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/04) - [May 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/05) - [June 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/06) - [July 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/07) - [August 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/08) - [September 2022 (2)](https://www.accelentertainment.com/mo-blog/archive/2022/09) - [October 2022 (1)](https://www.accelentertainment.com/mo-blog/archive/2022/10) - [November 2022 (1)](https://www.accelentertainment.com/mo-blog/archive/2022/11) - [December 2022 (1)](https://www.accelentertainment.com/mo-blog/archive/2022/12) - [January 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/01) - [February 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/02) - [April 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/04) - [May 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/05) - [June 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/06) - [August 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/08) - [September 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/09) - [October 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/10) - [November 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/11) - [December 2023 (1)](https://www.accelentertainment.com/mo-blog/archive/2023/12) - [January 2024 (1)](https://www.accelentertainment.com/mo-blog/archive/2024/01) - [February 2024 (1)](https://www.accelentertainment.com/mo-blog/archive/2024/02) A team without trust isn’t really a team, it’s just a group of individuals who will never reach their full potential. Without trust there is less innovation, collaboration, creative thinking and productivity. People spend their time protecting themselves and their interests [instead of building together](http://www.crowe-associates.co.uk/teams-and-groups/the-importance-of-trust-in-teams/). In the service industry, there is often a “Us vs. Them” mentality between teams. Whether it is front of house vs. back of house staff, opening vs. closing shifts, bartenders vs. servers, this kind of miscommunication and misunderstanding can lead to conflict and poor customer service. Poor performance, high turnover, problem employees, tension between teams, burnout and lack of commitment are all symptoms of this type of culture. Building a trustworthy team helps combat this phenomenon and allows the business to set common goals to achieve together. [Trusting each member](https://opentextbc.ca/workinginfoodserviceindustry/chapter/working-as-a-part-of-a-team/) of the team to contribute helps with employee accountability and buy-in to the common goal of the business.  ###### **Communication is Key** Communication that is honest and assertive (without being aggressive) tells the listener what you need. Clear direction and honest communication can go a long way when building a trustworthy team. This kind of communication starts with upper management and works its way down. When managers trust each other and can work together, this sends a clear message to those they manage. Staff should also feel secure discussing when problems arise with management, or when there is an idea to help improve how the team can achieve their goals. ###### **Leadership** A good supervisor or manager is a leader who can bring a group together and build a positive environment for all. In addition to the authority associated with these leadership titles, a strong leader has influence over his or her team. They can make suggestions and guide discussion in a way that is healthy and effective. There is a variety of different [management techniques](https://squareup.com/townsquare/7-management-techniques-that-improve-employee-productivity), but a good leader acts as a: - Management representative - Problem solver - Motivator - Manager of daily operations ###### **Personal Relationships** The best way to build a trustworthy team is to get to know them personally. Every person has a different skillset and experiences that make them into the person, and employee, they are today. Getting to know everyone on your team and [connecting on a personal level](https://www.emergenetics.com/blog/building-relationships-neuroscience/) will allow team trust to develop naturally. It can be hard to do this while working, so consider hosting after hours or outside events for your team. These kinds of activities will foster stronger personal relationships between employees and will build more resilient ties in the team. Teamwork is not something that just happens; it is created through good communication, leadership, caring for individuals as people, and an understanding of group process. The hiring process is a major part of building a team you trust, but trust is fostered over time, so be patient and put in the work. It will pay off.   *Resources* *[https://cmoe.com/blog/build-trust-team-unity-workplace/](https://cmoe.com/blog/build-trust-team-unity-workplace/)* *[https://opentextbc.ca/workinginfoodserviceindustry/chapter/working-as-a-part-of-a-team/](https://opentextbc.ca/workinginfoodserviceindustry/chapter/working-as-a-part-of-a-team/)* ### Recent Posts ### Popular Posts ### Posts by Topic - [Marketing Your Missouri Business (34)](https://www.accelentertainment.com/mo-blog/tag/marketing-your-missouri-business) - [Missouri Video Gaming Industry (4)](https://www.accelentertainment.com/mo-blog/tag/missouri-video-gaming-industry) [![Accel_Logo_Flat_Portrait_1117_ON BLACK](https://www.accelentertainment.com/hubfs/FILES/Accel%20Internal/AE%20Logos/Nebraska%20AE%20Logos/NE%20Logos%20-%20Portrait/NE%20Logos%20-%20Portrait%20-%202-Color/PNG/Accel_Logo_Flat_Portrait_1117_ON%20BLACK.png) ](https://www.accelentertainment.com/missouri) Must be 21 or older to play slots. 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