As the old saying goes, the value of real estate comes down to three things: location, location, location. And when it comes to finding real estate for video gaming terminals (VGTs) in his Blue Island, Illinois-based pub, The Forge, owner Hank Rusin has found great value in Accel Entertainment’s recommendations on where to put those machines.
After the Fox in downtown McHenry, Ill., offers a unique ambiance for diners. The cozy restaurant is located right on the Fox River — hence the name — and has an outdoor patio overlooking the water, and boaters regularly stop in for a drink or bite to eat. After the Fox strives to provide a memorable experience that keeps patrons coming back.
Don Cuppini, owner of Slots of Fun, decided to switch the location’s terminal operator to Accel in January 2017. He quickly realized that he made the right choice in picking Accel, when he saw the elevated level of service, ranging from cash payouts to supplying new, high-quality games.
“It’s great to have a Relationship Manager, because you can always call them,” Pete Klementzos, owner of P.J. Klem's says. “That’s what I do every time I need something. I call the Relationship Manager and he responds to it right away. Most of the time, he answers the phone no matter what time I call.”
Hot Slots Getaway owner, Tom Jiaras says, “We have a partnership, because they succeed when I succeed, and I succeed when they succeed in what they’re supposed to do. It’s been wonderful to do this because success breeds more success. It’s fun to be with a company that gives you what you need to be successful.”
Mama Luigi’s officially selected Accel as its terminal operator in March 2017, and the difference was immediately apparent to owner Jim Talerico. During the six months post-switchover, from April to September, the restaurant’s NTI from video gaming rose nearly 21 percent.