Don Cuppini, owner of Slots of Fun, decided to switch the location’s terminal operator to Accel in January 2017. He quickly realized that he made the right choice in picking Accel, when he saw the elevated level of service, ranging from cash payouts to supplying new, high-quality games.
“It’s great to have a Relationship Manager, because you can always call them,” Pete Klementzos, owner of P.J. Klem's says. “That’s what I do every time I need something. I call the Relationship Manager and he responds to it right away. Most of the time, he answers the phone no matter what time I call.”
Hot Slots Getaway owner, Tom Jiaras says, “We have a partnership, because they succeed when I succeed, and I succeed when they succeed in what they’re supposed to do. It’s been wonderful to do this because success breeds more success. It’s fun to be with a company that gives you what you need to be successful.”
Mama Luigi’s officially selected Accel as its terminal operator in March 2017, and the difference was immediately apparent to owner Jim Talerico. During the six months post-switchover, from April to September, the restaurant’s NTI from video gaming rose nearly 21 percent.