“Whatever they said they were going to do, they did it. They had the machines on, they had everything connected and everything was ready for operation. They did what they said they were going to do.”
Klementzos, who opened P.J. Klem’s in 1984, added video gaming to his restaurant in 2013 shortly after the Illinois Gaming Board began licensing establishments across the state. He switched his terminal operator to Accel in July 2017 and, from then on, he was very pleased with his decision.
“We didn’t have that experience with other companies that we did business with. With Accel, they came in and did it right away. It was like one, two, three — it’s awesome!”
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