“There was no downtime at all… it was maybe an hour."
Pete Klementzos, owner of the Lyons, Illinois-based restaurant and banquet hall P.J. Klem’s, knows that staying true to your commitments goes a long way in a business partnership. Klementzos, who opened P.J. Klem’s in 1984, added video gaming to his restaurant in 2013. He switched his terminal operator to Accel in July 2017.
“Whatever they said they were going to do, they did it. They had the machines on, they had everything connected and everything was ready for operation. They did what they said they were going to do.”